Sovereign Vans Terms and Conditions
Welcome to the Sovereign Vans Terms and Conditions page. Here, you'll find important information regarding campervan rentals, insurance policies, and more. Please review our guidelines carefully before proceeding with your rental booking.
1. Company Structure and Services
Sovereign Vans LLC is a North Carolina-based company that owns, maintains, and manages its own campervans. All rentals and transactions occur directly between the Company and the Renter. Each rental includes the use of a custom-built van, limited mileage, off-grid amenities, and customer support.
2. Eligibility and Driver Requirements
- Must be at least 25 years old
- Possess a valid U.S. or international driver’s license
- Provide proof of a clean driving record (no major violations or DUIs within the past 3 years)
- Be legally authorized to operate a motor vehicle in North Carolina and other states traveled during the rental
3. Rental Agreement and Security Deposit
A security deposit (typically $1,000) is required and refundable within 5–7 business days, minus any charges for damages, excessive cleaning, or unauthorized use. The Rental Agreement includes mileage limits, fuel policies, cleaning expectations, and return conditions.
4. Vehicle Use Restrictions
Renter agrees to operate the vehicle safely, avoid unpaved roads without authorization, and not use the vehicle for illegal activities or commercial purposes.
5. Insurance and Liability
Renters must provide proof of personal auto insurance or opt into the company’s rental insurance. The renter is responsible for all damages, theft, or accidents during the rental period.
6. Cancellations, Changes, and Refunds
Cancellations more than 30 days before the rental start date receive a 100% refund. Cancellations 14-30 days before the start date receive a 50% refund. No refunds for cancellations within 14 days of the start date.
7. Vehicle Pickup, Operation, and Return
Pickup and return occur at the Charlotte, NC facility unless otherwise arranged. A detailed walkthrough will be provided at pickup. Late returns incur charges of $75 per hour or the full daily rate.
8. Maintenance and Roadside Assistance
If mechanical issues arise, contact the company for assistance. Unauthorized repairs are not reimbursed.
9. Modifications and Termination
Sovereign Vans reserves the right to update these terms at any time. Use of services after updates constitutes agreement.
10. Governing Law and Dispute Resolution
These terms are governed by the laws of North Carolina. Any disputes will be resolved in Mecklenburg County, NC.